About the CDS Service Desk

Modified on Fri, 24 Apr at 2:10 PM

The Service Desk is managed by Cadet Digital Services. We can support you with any queries relating to the following applications:

- Westminster
- Joiner Portal
- Cadet Portal
- MyCadet
- Eclipse


We do not manage the Defence Gateway platform, but we can offer advice on Defence Gateway access/ user accounts, as Defence Gateway accounts are required to access some of our applications.

We have limited ability to resolve issues related to the applications/areas below, but as there is often overlap, we may be able to advice/ signpost you if you are having difficulty:

- Defence Learning Environment (DLE)
- Defence Connect
- The MySeries suite of applications (MyPay, MyAdmin etc)
- Bader (the RAFAC MIS)
- Army/ Cadetmail
- MODnet
- RFCA issued hardware/ networks

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