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Introducing the new Helpdesk

From June 1st 2026, the Cadet Digital Services ticketing system for ACF, CCF and VCC personnel is transitioning away from the current platform hosted on the Defence Gateway to a new support portal. 


The new portal can be found at https://helpdesk.cadetnet.mod.uk


All support requests and enquiries should now be raised by using:


1. The 'Submit a support ticket' link in the in-app support widgets in Westminster, Cadet Portal and MyCadet


2. The Submit a ticket link on the support portal




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